Prepare interstate delivery payment by confirming the estimate type, approved additions, deposit credits and accepted methods before the truck arrives.
Ask for a delivery reconciliation
Request a written statement of the expected amount due before delivery. It should connect the estimate, additional requested services, applicable access charges, prior payments and remaining balance. Also confirm the accepted payment methods with the carrier and delivering agent. An available credit card does not help if that method was not accepted for your shipment.
Keep two totals: expected final transportation charges and the amount required at delivery. Under a non-binding interstate estimate, the familiar 110% rule concerns collection for the originally estimated work at delivery. It is not a final-price cap. Additional services requested after the contract was executed and qualifying impracticable operations may create additional amounts due then.
| Illustrative reconciliation | USD | Treatment |
|---|---|---|
| Non-binding estimate | $2,000 | Starting amount |
| 110% of estimate | $2,200 | Delivery threshold for estimated work |
| Later requested packing | $150 | Separate agreed service |
| Credited deposit | $300 | Subtract from payable amount |
| Illustrative delivery balance | $2,050 | $2,200 + $150 - $300 |
This example assumes no impracticable-operations charge and that the carrier's delivery reconciliation calls for the shown amounts. It does not imply every non-binding shipment must be billed at 110%. Use the actual applicable charges and credits, and keep any later lawful balance on the budget calendar.
Identify exceptions rather than improvising
Ask the carrier to explain any charge classified as an impracticable operation and point to its tariff. FMCSA limits the amount of those charges collectible at delivery to 15% of the other charges due then. Do not apply a generic 15% surcharge yourself; first determine whether such work occurred and how the carrier calculated the amount.
For a binding estimate, start with the agreed shipment and services, then identify separately any permitted additions. Compare each addition with your change log. A vague extra-work line should prompt a request for detail, especially if it appears to duplicate a service already included.
Make the payment workable on the day
Check payment limits, access to funds and the name on any required payment instrument in advance. Keep the receipt and confirmation number immediately after paying. If an authorized representative receives the shipment, give them the reconciliation and a clear limit for approving new work.
Record a later invoice separately from delivery cash so it is neither forgotten nor paid twice. If an unexplained demand appears, preserve the documents and contact the carrier's office promptly. These distinctions apply to federal interstate household-goods moves; local rules and agreements may differ.
Reviewed October 22, 2026. Workflows, quantities and USD examples are editorial planning scenarios, not market averages or a carrier quote. Confirm the terms for your move.
- FMCSA — Your Rights and Responsibilities When You Move — Current interstate consumer handbook: estimate scope, new estimates for applicable changes and delivery-payment rules. Replaces outdated wording in the legacy Subpart D web guide. (Checked 2026-10-22.)
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